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Ordering Instructions & Credit Card Acceptance Policies Credit Card Ordering Policy Racing Beat accepts VISA, MasterCard, Discover and American Express for payment. All credit card transactions are transmitted through a secure link. All credit card numbers arrive "encrypted" in your web order and must be de-encrypted by our sales staff after the orders are recieved. To minimize the risk of or credit card fraud against both Racing Beat and the authorized Cardholder, the following conditions apply:
We appreciate your cooperation. These security policies are beneficial to both Racing Beat and the authorized Cardholder. Direct Payments For direct payment, we recommend a bank-issued cashier's check or bank wire. Both personal and business checks require a three week waiting period from the date we DEPOSIT your check until the parts are shipped from our facility, thereby allowing for inter-bank, Federal Reserve, and postal transit time. If you would like to place an order and make a direct payment, contact Racing Beat for a price quote. Shipping Schedule Guidelines We retrieve all on-line orders before 12:00 noon (PST), Monday through Friday. Orders are shipped in the order they are received and are normally shipped within 2-3 business days. These guidelines apply only to stock on hand. If a part is not in stock, you will be contacted at the phone number provided on the order. We ship all orders via United Parcel Service (UPS) - Ground. Deliveries normally take from 1-8 days once they leave our facility. If we have your e-mail address on file, you will be notified once the order has been shipped via a UPS notice with delivery and tracking information. If you would like to make expedited shipping arrangements, contact a Racing Beat Sales Representative for further assistance at (714) 779-8677. Delivery Address We cannot ship via UPS to US Post Office boxes. If the mailing address for the credit card you are using for this order is a Post Office box, your order will be shipped via the US Postal Service. International Orders We except online orders for the US, Puerto Rico, and Canada only. For orders to Canada, read the following information. For orders placed outside of the United States, Puerto Rico and Canada, refer to our International Ordering Policies. Backordered Parts Any product that is not in stock will be placed on backorder. Backorders will be filled as parts become available. You will be contacted by telephone or e-mail if a product you have ordered is on backorder. Your credit card will not be charged for a backordered product until that product is ready to be shipped. Insurance charges All shipments sent by UPS are covered by insurance at the rate of .35 cents per $100. Oversize Shipments Oversize and/or overweight orders will normally be sent by truck freight. If truck freight is required for your order, we will provide a price quote before the order is shipped. Sales Tax California residents will be charged 7.75% sales tax on all orders. Shipping Charges Freight charges will be added to each online order. We use United Parcel Service (UPS) as our standard freight carrier. All freight charges are FOB, Anaheim, California. The weight, size and destination are all factors in the shipping costs of each order. The exact shipping charge can only be determined once your order is packaged and weighed. You will be charged only the amount UPS charges us. Packaging & Handling Fee A nominal fee of $2.00 per $100.00 of product ordered is charged for packaging and handling. Cancellations Orders cancelled at the customers request are subject to charges equal to the costs incurred by RACING BEAT, INC. at the time of cancellation. If you need to cancel your order, contact Racing Beat at (714)779-8677. Do not send a cancellation request via e-mail. Returns Any shipping errors by Racing Beat require Racing Beat's authorization and issuance of a Return Authorization Number prior to the return of the items. Important: Any package received without the Return authorization number prominently and clearly displayed on the package will be refused. Racing Beat is not responsible for any damage incurring in transit. When returning parts, it is the customer's responsibility to adequately package and insure all contents. A 20% re-stocking charge is normally assessed on returns due to customer error. Warranty ONE YEAR LIMITED WARRANTY*: Effective as of 09/01/2006. For one year from original purchase, subject to limitations following, genuine Racing Beat, Inc. (Racing Beat ®) manufactured* products (Products) are warranted to be free from material or workmanship defects. This warranty is valid only for original retail purchasers (Buyer) and is not transferable. Keep your original sales receipt; proof-of-purchase and retail price paid is required. Altered, abused, negligently damaged or incorrectly installed products are not warranted. Similarly, the warranty does not extend to normal wear and tear. Racing Beats® sole obligation under this warranty shall be to repair or replace any defective Products, or to refund the original retail purchase price paid by the Buyer (not including sales tax, freight or handling charges) at Racing Beats® sole, absolute and unrestricted discretion. Cost of painting services, installation, removal and re-installation charges are not included as part of this limited warranty. Buyer assumes sole and complete responsibility for such painting services, installation, removal and/or re-installation.
RACING BEAT® DISCLAIMS ANY WARRANTIES, EXPRESS OR IMPLIED, INCLUDING, WITHOUT LIMITATION, THE IMPLIED WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR USE OR PURPOSE EXCEPT AS EXPRESSLY SET FORTH HEREIN. SIMILARLY, OTHER THAN THE EXCLUSIVE REPAIR, REPLACE OR REFUND REMEDIES SET FORTH ABOVE, RACING BEAT® DISCLAIMS, AND SHALL NOT RE RESPONSIBLE FOR, ANY OTHER GENERAL, SPECIAL, DIRECT, INDIRECT, OR CONSEQUENTIAL DAMAGES CAUSED BY ANY ACTUAL OR ALLEGED DEFECT IN RACING BEATS® PRODUCTS OR AS A RESULT OF ANY BREACH OF PROMISE OR WARRANTY BY RACING BEAT.
Privacy Policy All information submitted to Racing Beat is held in strict confidence. Updated 9/2006. |